Don’t Muddle Along I was at dinner recently and asked one of our retail partners what he thought his greatest learning in business has been—and he was quick to respond, “My greatest lesson is to know when to forget.” I found this to be profound—and a lesson many could (or should) take to heart. The […]
Shoppers today have a seemingly endless array of stores and brands to choose from. One way retailers and brands can differentiate is through their loyalty programs and rewards. In fact, according to Nielsen, 67 percent of consumers say loyalty programs make them more likely to shop and spend more at a retailer. Here are the […]
