
Sales Advisor
Nell Roe
“One of the most important things to remember is that you’re there to sell products and represent the store in a good way,” says Nell. “So it’s important to stick to the guidelines they give you. For example, keep your cart cleaned and organized. It not only makes the event look good for customers, it makes your job easier in the long run.”
“Also remember to keep smiling and engaging customers throughout the day,” adds Nell. “Be friendly and welcoming. Tell them the selling points of the product and explain how they can make it at home. If you’ve tried a particular product before—tell them why you like it and the different ways you use it.”
Last but not least, Nell encourages Sales Advisors not to give up or get discouraged if they struggle at first. “It can be hard for the first couple of months, but you’ll get it. Just do your best and you’ll see things getter better as you go along. Soon you’ll have regular customers you interact with and you’ll be getting great responses to your samples.”