Graduation season will be here before we know it, so we thought it would be a good time for some helpful reminders to help you graduate to a new level of customer service. According to the Bureau of Labor Statistics, food is the third largest expenditure for Americans. In 2009, the average couple spent $531 per month to stay fed – roughly 10 percent of their gross income. And with Cinco de Mayo, Mother’s Day, Memorial Day, graduations and the unofficial beginning of grilling season all happening this month, customers are likely to be spending more on food. Here is how to make sure your customers get an A+ experience!
Get Your Degree: Be an expert on your product, and don’t forget to share deals or coupons with customers. The more you know, the more customers will want to know.
Cap and Gown: Uniforms for every occasion are important! Make sure you make a great impression by having a neat appearance.
Study Up on Food Safety: Our customers spend not only time and money at our stores, they also trust in the products we provide. Because of this, we must uphold the standards of food safety to ensure the food that we display, present and sample is clean and safe. Make sure to keep a sanitary work station, replace gloves often and make sure cooking temperatures are within the Safe Food Handling zone.
Impress Your Alma Mater: Get that sale! Let customers know your product is a great value and that they can’t leave the store without it!