Let Your Personality Shine
We all know how important it is to know the product attributes when you are executing an event, but it is also important to have a sparkling personality. This month’s Sales Tip comes from Jahwana Thomas of Pennsylvania, who gives us the scoop on letting your personality shine.
“To first engage a customer, I smile, introduce the product and share the selling points. Also, I always make sure to ask how a customer is doing,” says Jahwana.
“It is important to be polite and friendly. If a customer is interested in sampling the product, I will also use a little humor and tell jokes. I try to make their time in the store an enjoyable experience,” adds Jahwana. She shares that being happy, warm and inviting to customers usually does the trick in getting a shopper to sample a product and potentially put that item in their basket.