Tens of millions of Americans have been victims of major hacks in recent years. As more consumers pay with plastic and begin to pay with their phones, they’re handing over more data than ever—from card numbers to email addresses to birth dates and more.
Getting to Know Your Store’s Shoppers One Smile at a Time
essentialsPicSales Advisors play an important role in helping retailers develop relationships with satisfied and loyal customers. When consumers are engaged, they learn new recipes, try new products and enjoy a shopping trip that may have otherwise been a chore.
Simply look at the variety of options on the grocery store shelves and it’s easy to see consumers have a plethora of flavor and food preferences. According to research by distributor Gordon Food Service and market analysis firm Technomic, almost all consumers place emphasis on fresh, healthy foods. But more specific flavor preferences often cut along generational lines. For example, Baby Boomers tend to prefer traditional foods with a twist, whereas younger generations tend to enjoy more exotic flavors.
It’s early Monday evening. You’ve just finished up your workday, or picked up the kids from school or sports practice. But you still need to make a quick run to the store before heading home. You rush through the aisles getting the items on your list, when suddenly you smell something wonderful. As you round […]
By Whitney Moore, Vice President of Human Resources, Interactions How to keep great associates really is a question for the ages. It’s a topic with as many advice columns, webinars and statistics that you’ll find in the world of business. Heck, even cavemen weren’t immune, without the best hunters and gatherers they simply wouldn’t survive. […]
Measurement and Fighting for the Intangible As we wrap up the first quarter of 2016, I find that measurement is often on my mind. It has a heavy impact on our business. It’s often a key tool in how we are evaluated, and rightly so. Measurement is a given—we inherently want to measure all aspects […]
In many Retail News Insider articles, we focus on how retailers and their teams can engage consumers to provide a memorable shopping experience. So much goes into creating a good experience for today’s savvy shoppers—from the interactions consumers have with associates to the technology that supports those experiences. As several articles in this month’s issue […]
