Post Categories: October 2012

Spooktacular Service

Last month we brought you tips for managing the day-to-day elements of your job and this month, we give you a BOOming roundup of best practices. These are tips and good reminders of the things that we should all be doing to ensure we offer the best service during this the bone-chilling Halloween season!

• Come to work dressed in neat and proper uniform;

• Make a pleasing display on your cart, with enough product to sell (additional product can be kept under your cart to replace product purchased by guests);

• Once display is set and product prepared, Sales Advisors should get out in front of their cart and invite guests over to sample product;

• During your event, actively approach and greet all shoppers;

• Sales Advisors should share product information, solicit comments from guests and ask for the sale;

• Unopened samples of product (if not perishable) can be left on cart top with the display.

Keep these tips in mind and you’ll be well on your way to creating a great event for shoppers!